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minor✓ Resolved

File Type Sources Failing to Update

Twilio•Tue, Jun 30, 2026, 08:29 PM
Status
resolved
Duration
31 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 30, 2026, 09:01 PM
This incident has been resolved.
investigatingTue, Jun 30, 2026, 08:29 PM
We are observing knowledge sources of type file are stuck in progress.We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ce8634fd-8e4d-4682-89e7-b532385d7834
External ID
x5j6n977qv1x
🕐 Started
Tue, Jun 30, 2026, 08:29 PM
🔄 Last Updated
Tue, Jun 30, 2026, 09:01 PM
✓ Resolved
Tue, Jun 30, 2026, 09:01 PM
MINOR
Impact Level
31 minutes
Total Duration
1
Status Updates
Affected Components
Enterprise Knowledge
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