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minor✓ Resolved

Phone Number Configuration Failures

TwilioWed, Aug 12, 2026, 04:10 PM
Status
resolved
Duration
4h 14m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Aug 12, 2026, 08:25 PM
This incident has been resolved.
monitoringWed, Aug 12, 2026, 08:11 PM
Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
monitoringWed, Aug 12, 2026, 07:41 PM
Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedWed, Aug 12, 2026, 06:55 PM
The issue causing failures with Phone Number configuration has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 12, 2026, 05:05 PM
We continue to experience failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 12, 2026, 04:10 PM
We are experiencing failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ce4a4ae7-c983-4586-abd1-60ef0b362505
External ID
358nbbp7zs3l
🕐 Started
Wed, Aug 12, 2026, 04:10 PM
🔄 Last Updated
Wed, Aug 12, 2026, 08:25 PM
✓ Resolved
Wed, Aug 12, 2026, 08:25 PM
MINOR
Impact Level
4h 14m
Total Duration
5
Status Updates
Affected Components
PHONE NUMBERS
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