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minor✓ Resolved
SMS Delivery Receipt Delays from Twilio to Globe Philippines
Status
resolved
Duration
7h 59m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Aug 26, 2026, 07:35 AM
This incident has been resolved.
monitoringWed, Aug 26, 2026, 03:40 AM
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Aug 26, 2026, 01:38 AM
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 26, 2026, 12:42 AM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Aug 25, 2026, 11:35 PM
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
ce43b41c-49cf-407f-af45-e9e89b12211e
External ID
tpbd3fy38m8h
🕐 Started
Tue, Aug 25, 2026, 11:35 PM
🔄 Last Updated
Wed, Aug 26, 2026, 07:35 AM
✓ Resolved
Wed, Aug 26, 2026, 07:35 AM
MINOR
Impact Level
7h 59m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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