minor✓ Resolved

[SNOC] SMS Delivery Delays To Orange Network In Botswana Via A Subset Of Alphanumeric Sender IDs

Twilio•2026-05-28 11:19 UTC

Status

resolved

Duration

1h 5m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-05-28 12:25 UTC

This incident has been resolved.

investigating2026-05-28 11:19 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

cde30536-83e8-46c1-9e5e-45223722d59d

External ID

hnbthgk7tss0

🕐 First reported

2026-05-28 11:19 UTC

🔄 Last Updated

2026-05-28 12:25 UTC

✓ Resolved

2026-05-28 12:25 UTC

MINOR

Impact Level

1h 5m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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