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minor✓ Resolved

SMS Delivery Delays from Twilio to Telefonica O2 Germany

Twilio•Fri, Mar 6, 2026, 06:51 AM
Status
resolved
Duration
6d 12h
Updates
20
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 12, 2026, 07:10 PM
This incident has been resolved.
monitoringThu, Mar 12, 2026, 05:00 PM
We have observed a recovery in SMS delivery from Twilio to Telefonica O2 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 07:23 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedWed, Mar 11, 2026, 07:27 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedTue, Mar 10, 2026, 07:30 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedMon, Mar 9, 2026, 07:33 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSun, Mar 8, 2026, 03:23 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSun, Mar 8, 2026, 07:29 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSun, Mar 8, 2026, 03:25 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, Mar 8, 2026, 01:39 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Mar 8, 2026, 01:09 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
monitoringSat, Mar 7, 2026, 09:23 AM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringSat, Mar 7, 2026, 01:24 AM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringFri, Mar 6, 2026, 09:26 PM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringFri, Mar 6, 2026, 07:25 PM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Mar 6, 2026, 05:33 PM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Mar 6, 2026, 03:31 PM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Mar 6, 2026, 01:38 PM
We are observing recovery in SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Mar 6, 2026, 09:44 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Mar 6, 2026, 07:51 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
investigatingFri, Mar 6, 2026, 06:51 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
cde1efb2-230b-42f9-8b08-c0b3b98d653b
External ID
p9fgz0s0wpyt
🕐 Started
Fri, Mar 6, 2026, 06:51 AM
🔄 Last Updated
Thu, Mar 12, 2026, 07:10 PM
✓ Resolved
Thu, Mar 12, 2026, 07:10 PM
MINOR
Impact Level
6d 12h
Total Duration
20
Status Updates
Affected Components
SMS, Europe
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