← Back to Stripe History
minor✓ Resolved
Elevated WeChat Pay errors
Status
resolved
Duration
14h 23m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jul 3, 2026, 04:01 AM
This incident has been resolved.
identifiedThu, Jul 2, 2026, 07:23 PM
WeChat Pay has confirmed they are addressing the issue and it will take some time to implement the fix. We are actively monitoring and will provide a further update as more information becomes available.
identifiedThu, Jul 2, 2026, 03:07 PM
We’re currently seeing a degradation of the WeChat Pay payment method. Our partner has identified the cause and is working on a fix.
investigatingThu, Jul 2, 2026, 01:37 PM
We're currently investigating a degradation of the WeChat Pay payment method that began at 7:10 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the WeChat Pay payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
cdadc421-0be3-4481-b090-297615dfee96
External ID
j5szf7f3wjp5
🕐 Started
Thu, Jul 2, 2026, 01:37 PM
🔄 Last Updated
Fri, Jul 3, 2026, 04:01 AM
✓ Resolved
Fri, Jul 3, 2026, 04:01 AM
MINOR
Impact Level
14h 23m
Total Duration
3
Status Updates
Affected Components
Acquirers and payment methods
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed