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major✓ Resolved

Amplitude Web Application Errors

Amplitude•Thu, Feb 26, 2026, 08:48 PM
Status
resolved
Duration
2h 12m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Feb 26, 2026, 11:00 PM
This incident has been resolved.
monitoringThu, Feb 26, 2026, 08:56 PM
The rollback has been applied and we are monitoring recovery.
identifiedThu, Feb 26, 2026, 08:55 PM
We've identified the root cause and rollback has been triggered.
investigatingThu, Feb 26, 2026, 08:48 PM
We are continuing to investigate this issue.
investigatingThu, Feb 26, 2026, 08:48 PM
Since 2026-02-26 12:00 PT (20:00 UTC), some Amplitude users may experience a "Something went wrong" error page when loading the Amplitude application. Users with certain permission configurations may be unable to access the platform. Our team is actively investigating the source of the issue and working to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 2026-02-26 1:30 PM PT (21:30 UTC).

📊 TECHNICAL DETAILS

Internal ID
cda27b82-dfd9-4c1f-ac10-44aac1ab08a1
External ID
5q96fgxkgnsr
🕐 Started
Thu, Feb 26, 2026, 08:48 PM
🔄 Last Updated
Thu, Feb 26, 2026, 11:00 PM
✓ Resolved
Thu, Feb 26, 2026, 11:00 PM
MAJOR
Impact Level
2h 12m
Total Duration
4
Status Updates
Affected Components
Web ApplicationWeb ApplicationWeb ApplicationWeb ApplicationGuides & SurveysSession ReplayHeatmaps
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