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minor✓ Resolved

Europe - Email Delivery Latency

Mailgun•
Status
resolved
Duration
8h 29m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
identified
We are continuing to work with our network provider to bring this range online.
identified
Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.
monitoring
We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.
monitoring
Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.
identified
We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.
identified
Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.

📊 TECHNICAL DETAILS

Internal ID
cd8213d9-7882-4a5c-a474-8c19c5ff3b1a
External ID
fzjnmd48c35m
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
8h 29m
Total Duration
8
Status Updates
Affected Components
Outbound Delivery
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