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critical✓ Resolved

The Work Item view experience of Jira is degraded

Jira•Sat, May 2, 2026, 12:55 AM
Status
resolved
Duration
1h 54m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, May 2, 2026, 02:50 AM
This incident has been resolved.
investigatingSat, May 2, 2026, 02:00 AM
We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates here as more information becomes available.
investigatingSat, May 2, 2026, 01:38 AM
We are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets. We will share updates here as more information becomes available.
investigatingSat, May 2, 2026, 12:55 AM
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.

📊 TECHNICAL DETAILS

Internal ID
cc841fd4-ea24-48b3-85a5-839f0d736f4e
External ID
vbl5kktb1tqy
🕐 Started
Sat, May 2, 2026, 12:55 AM
🔄 Last Updated
Sat, May 2, 2026, 02:50 AM
✓ Resolved
Sat, May 2, 2026, 02:50 AM
CRITICAL
Impact Level
1h 54m
Total Duration
3
Status Updates
Affected Components
Viewing contentCreate and edit
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