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none✓ Resolved

Degraded Performance affecting Agents API

OpenAI•Mon, Sep 14, 2026, 11:20 PM
Status
resolved
Duration
19 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Sep 14, 2026, 11:40 PM
This incident has been resolved.
monitoringMon, Sep 14, 2026, 11:28 PM
We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
monitoringMon, Sep 14, 2026, 11:20 PM
Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

📊 TECHNICAL DETAILS

Internal ID
cc69c0db-01ee-47a9-ac82-83b16f69c2aa
External ID
01M2H3J1D6Y7RHAP49GRWGJAY0
🕐 Started
Mon, Sep 14, 2026, 11:20 PM
🔄 Last Updated
Mon, Sep 14, 2026, 11:40 PM
✓ Resolved
Mon, Sep 14, 2026, 11:40 PM
NONE
Impact Level
19 minutes
Total Duration
2
Status Updates
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