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minor✓ Resolved
Issues Connecting to Video Rooms in the IN1 region
Status
resolved
Duration
10h 57m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Aug 5, 2026, 05:20 PM
This incident has been resolved.
monitoringWed, Aug 5, 2026, 03:20 PM
We are observing successful recovery with the issue impacting Video Rooms in the IN1 region. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 5, 2026, 01:34 PM
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 8 hours or as soon as more information becomes available.
investigatingWed, Aug 5, 2026, 09:34 AM
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Aug 5, 2026, 07:35 AM
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Aug 5, 2026, 06:51 AM
We are currently investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 5, 2026, 06:22 AM
Our monitoring systems have detected a potential issue with connections to Video Rooms in IN1 region. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
cbe89c84-223d-40f8-b97e-32d66e041548
External ID
xzps8r06btt0
🕐 Started
Wed, Aug 5, 2026, 06:22 AM
🔄 Last Updated
Wed, Aug 5, 2026, 05:20 PM
✓ Resolved
Wed, Aug 5, 2026, 05:20 PM
MINOR
Impact Level
10h 57m
Total Duration
6
Status Updates
Affected Components
Group RoomsPeer-to-Peer RoomsGo Rooms
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