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minor✓ Resolved

SMS Delivery Delays from Twilio to Vivacom Bulgaria

Twilio•Sat, Mar 7, 2026, 06:04 PM
Status
resolved
Duration
5 hours
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Mar 7, 2026, 11:05 PM
This incident has been resolved.
monitoringSat, Mar 7, 2026, 09:43 PM
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Mar 7, 2026, 07:56 PM
We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Mar 7, 2026, 07:05 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Mar 7, 2026, 06:04 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
cbba068e-ede4-4291-8733-9c09dbfcb2d3
External ID
3lf20hvpkz52
🕐 Started
Sat, Mar 7, 2026, 06:04 PM
🔄 Last Updated
Sat, Mar 7, 2026, 11:05 PM
✓ Resolved
Sat, Mar 7, 2026, 11:05 PM
MINOR
Impact Level
5 hours
Total Duration
4
Status Updates
Affected Components
SMS, Europe
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