← Back to Zoom History
minor✓ Resolved
Service Degradation Affecting Outbound MMS Services in the US region
Status
resolved
Duration
7h 51m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved and the affected services have been restored.
monitoring
The service degradation affecting outbound MMS Services for a subset of users in the US region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
identified
We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services.
We will provide an update as soon as more information becomes available.
identified
We continue to work with our underlying carrier in the US region where a subset of users are experiencing issues with outbound MMS services.
We will provide an update as soon as more information becomes available.
identified
We have identified an issue with our underlying carrier in US region where a subset of users are experiencing issues with outbound MMS services.
We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
investigating
We are currently investigating service degradation affecting outbound MMS Services for a subset of users in the US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
📊 TECHNICAL DETAILS
Internal ID
ca4ad079-5320-4130-a546-4d0c833bc2b6
External ID
rbz47jx96k44
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
7h 51m
Total Duration
6
Status Updates
Affected Components
SMS/MMS (Inbound/Outbound)
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed