Voice Call Audio Quality Degradation between a Subset of Twilio Phone Numbers and Multiple Networks in Australia and New Zealand

This incident has been resolved.

We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio customers may be continuing to experience voice call audio quality degradation between network subscribers in Australia and New Zealand and a subset of Twilio Australia and New Zealand phone numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio customers may be continuing to experience voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio customers may be experiencing voice call audio quality degradation between a subset of Twilio Australia Phone Numbers and network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.