critical✓ Resolved

Assets not loading for some Shopify services

Shopify•2021-06-08 10:24 UTC

Status

resolved

Duration

56m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2021-06-08 11:20 UTC

This incident has been resolved.

resolved2021-06-08 11:20 UTC

This incident has been resolved.

identified2021-06-08 10:49 UTC

We have identified the problem impacting several Shopify services and are working on a fix.

investigating2021-06-08 10:31 UTC

Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins
We are investigating this and will keep you updated

investigating2021-06-08 10:24 UTC

Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

📊 TECHNICAL DETAILS

Internal ID

ca0cf208-8f00-48be-9d34-c3de2bfca243

External ID

z8k4ztsb5mm6

🕐 Started

2021-06-08 10:24 UTC

🔄 Last Updated

2022-02-14 19:13 UTC

✓ Resolved

2021-06-08 11:20 UTC

CRITICAL

Impact Level

56m

Total Duration

Status Updates

Affected Components

AdminCheckoutStorefront

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