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minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to T-Mobile United States

Twilio•Thu, Jul 9, 2026, 09:13 AM
Status
resolved
Duration
4h 2m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 9, 2026, 01:15 PM
This incident has been resolved.
monitoringThu, Jul 9, 2026, 12:21 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 9, 2026, 12:06 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jul 9, 2026, 10:14 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jul 9, 2026, 09:13 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c995748d-2139-4d41-beda-2afa434f47fc
External ID
wnmy515nyrcj
🕐 Started
Thu, Jul 9, 2026, 09:13 AM
🔄 Last Updated
Thu, Jul 9, 2026, 01:15 PM
✓ Resolved
Thu, Jul 9, 2026, 01:15 PM
MINOR
Impact Level
4h 2m
Total Duration
4
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
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