← Back to Shopify History
minor✓ Resolved

Some merchants and customers experiencing issues accessing the storefront

Shopify•Fri, Mar 20, 2026, 11:47 AM
Status
resolved
Duration
1h 22m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 20, 2026, 01:10 PM
This incident has been resolved.
monitoringFri, Mar 20, 2026, 11:58 AM
This issue has been resolved and is being monitored.
investigatingFri, Mar 20, 2026, 11:54 AM
We are investigating and will keep you updated.
investigatingFri, Mar 20, 2026, 11:47 AM
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.

📊 TECHNICAL DETAILS

Internal ID
c9454842-c41f-4f60-ba0e-d7f8200cd3fb
External ID
t91dpr9lf8q5
🕐 Started
Fri, Mar 20, 2026, 11:47 AM
🔄 Last Updated
Fri, Mar 20, 2026, 01:10 PM
✓ Resolved
Fri, Mar 20, 2026, 01:10 PM
MINOR
Impact Level
1h 22m
Total Duration
3
Status Updates
Affected Components
Storefront
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed