Some users in us-east-1 region unable to access Jira and JSM.

This incident has been resolved.

The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.

Our teams have restored access for most users in us-east-1 region, and continue to work diligently towards full mitigation. We will continue to share additional updates here as more information is available.

Our team is diligently working on a mitigation, with access being restored for some users in us-east-1 region. We will continue to share additional updates here as more information is available.

We have identified the cause of the issue, and our teams are diligently working on a mitigation. Some users in us-east-1 region might not be able to access JIRA and JSM. We will continue to share additional updates here as more information is available.

Some users in the us-east-1 region cannot access Jira and JSM. We have identified the cause and placed Jira and JSM in maintenance mode for the affected sites to expedite resolution. We will provide update on the progress in next 60 minutes or sooner.

Some users in us-east-1 region might not be able to access Jira and JSM. We are aware of this issue and are actively investigating the same. We will provide update on the progress in next 60 minutes or sooner.