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none✓ Resolved

Service Degradation Affecting Zoom Phone Audio in Japan

Zoom•Fri, Sep 4, 2026, 05:23 AM
Status
resolved
Duration
17 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 4, 2026, 05:40 AM
This incident has been resolved.
monitoringFri, Sep 4, 2026, 05:23 AM
On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.

📊 TECHNICAL DETAILS

Internal ID
c70e957a-cf7a-46f0-bcee-8a915a6a53c4
External ID
k4l03tnw5wwr
🕐 Started
Fri, Sep 4, 2026, 05:23 AM
🔄 Last Updated
Fri, Sep 4, 2026, 05:40 AM
✓ Resolved
Fri, Sep 4, 2026, 05:40 AM
NONE
Impact Level
17 minutes
Total Duration
1
Status Updates
Affected Components
Zoom Phone
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