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minor✓ Resolved
Advance Stats Data Delay
Status
resolved
Duration
1 day
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Feb 3, 2026, 07:40 PM
This incident has been resolved.
investigatingTue, Feb 3, 2026, 03:02 PM
Our engineering team is actively investigating this issue, and we will provide an update as soon as more information becomes available.
investigatingTue, Feb 3, 2026, 07:14 AM
Our engineering team is currently investigating this issue. Since the team is still working to identify the root cause, it may take some additional time to resolve. We will provide the next update in 8 hours or so.
investigatingTue, Feb 3, 2026, 03:45 AM
Our engineering team is actively investigating this issue and we will provide an update as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 11:56 PM
Our engineering team is actively investigating this issue and we will provide an update as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 09:51 PM
Our engineering team is actively investigating this issue and we will provide another update as soon as more information becomes available.
identifiedMon, Feb 2, 2026, 09:28 PM
Our engineers have identified the issue and are working toward and testing a fix. We will provide another update in hour or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 08:30 PM
Our engineering team is actively investigating this issue and we will provide another update in one hour or as soon as more information becomes available.
investigatingMon, Feb 2, 2026, 07:29 PM
Starting around 11:00 AM PST, February 2nd, 2026, our engineers began investigating an issue affecting Advanced stats.
Our engineers have identified that a processing delay prevented about two hours of Advanced Stats data from January 27, 2026 from being included. As a result, customers may see incomplete Advanced Stats results when querying reports that include that time window. The Advanced Stats API remains available, but the data returned may be missing information for that period. This is currently being investigated and our team is working on a fix.
Email sending is not affected.
We’ll share another update within the next hour, or sooner as we learn more.
📊 TECHNICAL DETAILS
Internal ID
c6df0bde-f56d-412d-a09c-435d613a50a6
External ID
951qxfv7k02r
🕐 Started
Mon, Feb 2, 2026, 07:29 PM
🔄 Last Updated
Tue, Feb 3, 2026, 07:40 PM
✓ Resolved
Tue, Feb 3, 2026, 07:40 PM
MINOR
Impact Level
1 day
Total Duration
8
Status Updates
Affected Components
APIStatistics
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