Data Services- Reporting Issues

This incident has been resolved.

We have implemented a fix for this issue as of 11:00 UTC on April 13, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAOWe will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to work toward mitigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.

We are continuing to work toward mitigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.

We are investigating an emerging issue with Data Services related to Reporting specifically with "Traffic by Geography" and "URL Traffic" where data is missing after March 28, 2026. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.