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minor✓ Resolved
Flex Insights Historical Reporting is observing data load errors while uploading data to Gooddata.
Status
resolved
Duration
5h 6m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, May 1, 2026, 01:45 AM
This incident has been resolved.
monitoringFri, May 1, 2026, 01:22 AM
We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata but we will continue to monitor the situation. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, May 1, 2026, 12:48 AM
We are continuing to address the intermittent issues with Flex Insights. The root cause has been traced to a specific vendor-side datacenter outage. While some accounts remain unaffected, others may experience stale data or errors when loading reports. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingThu, Apr 30, 2026, 11:14 PM
We are continually investigating intermittent issues with Flex Insights. Some customers might see delayed data, and the issue is actively being investigated by Gooddata. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingThu, Apr 30, 2026, 09:29 PM
We are still investigating intermittent issues with Flex Insights. Some customers might see delayed data, and the issue is actively being investigated by Gooddata. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 30, 2026, 08:38 PM
We are investigating intermittent issues with Flex Insights. Some customers might see delayed data. We expect to provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
c6bff1b2-a623-48ef-bd6e-92d50959a5e7
External ID
2hgdv37v9jqb
🕐 Started
Thu, Apr 30, 2026, 08:38 PM
🔄 Last Updated
Fri, May 1, 2026, 01:45 AM
✓ Resolved
Fri, May 1, 2026, 01:45 AM
MINOR
Impact Level
5h 6m
Total Duration
5
Status Updates
Affected Components
Flex Insights
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