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minor✓ Resolved

Service Degradation Affecting Zoom Clinical Notes in United States

Zoom•Wed, Apr 29, 2026, 03:45 PM
Status
resolved
Duration
3h 14m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 29, 2026, 07:00 PM
This incident has been resolved.
monitoringWed, Apr 29, 2026, 06:45 PM
Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
identifiedWed, Apr 29, 2026, 06:19 PM
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedWed, Apr 29, 2026, 05:16 PM
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedWed, Apr 29, 2026, 03:45 PM
We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.

📊 TECHNICAL DETAILS

Internal ID
c655f831-72bd-4668-b27c-31eb33f07f75
External ID
4fzgzm1vwcz4
🕐 Started
Wed, Apr 29, 2026, 03:45 PM
🔄 Last Updated
Wed, Apr 29, 2026, 07:00 PM
✓ Resolved
Wed, Apr 29, 2026, 07:00 PM
MINOR
Impact Level
3h 14m
Total Duration
4
Status Updates
Affected Components
Clinical Notes
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