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minor✓ Resolved

SMS Delivery Delays from Twilio to Telenor Pakistan

Twilio•Tue, Aug 4, 2026, 06:32 AM
Status
resolved
Duration
13h 29m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 4, 2026, 08:01 PM
This incident has been resolved.
monitoringTue, Aug 4, 2026, 03:59 PM
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Aug 4, 2026, 01:58 PM
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 01:35 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 09:34 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 07:33 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 06:32 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c59f6cf3-4b7e-457f-929b-242b82b3a556
External ID
d9b8b2mtkghs
🕐 Started
Tue, Aug 4, 2026, 06:32 AM
🔄 Last Updated
Tue, Aug 4, 2026, 08:01 PM
✓ Resolved
Tue, Aug 4, 2026, 08:01 PM
MINOR
Impact Level
13h 29m
Total Duration
6
Status Updates
Affected Components
SMS, APAC
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