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minor✓ Resolved

Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU

Zoom•Mon, Aug 31, 2026, 04:18 AM
Status
resolved
Duration
1h 37m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Aug 31, 2026, 05:55 AM
This incident has been resolved.
monitoringMon, Aug 31, 2026, 05:38 AM
The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedMon, Aug 31, 2026, 04:21 AM
We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingMon, Aug 31, 2026, 04:18 AM
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
c3e3c847-0843-4756-a174-ddb49b59c930
External ID
t72d605rsz6r
🕐 Started
Mon, Aug 31, 2026, 04:18 AM
🔄 Last Updated
Mon, Aug 31, 2026, 05:55 AM
✓ Resolved
Mon, Aug 31, 2026, 05:55 AM
MINOR
Impact Level
1h 37m
Total Duration
3
Status Updates
Affected Components
Zoom Dashboard & Reporting
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