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critical✓ Resolved
Disrupted Rovo availability for Automation rules
Status
resolved
Duration
4h 2m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Apr 14, 2026, 04:15 PM
This incident has been resolved.
monitoringTue, Apr 14, 2026, 03:46 PM
The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.
identifiedTue, Apr 14, 2026, 02:11 PM
We have identified the issue, and our teams are working to resolve it and restore normal operations as quickly as possible. We will provide further updates as they become available.
investigatingTue, Apr 14, 2026, 12:25 PM
We have identified that this incident also affects automation rules in Confluence that use Rovo agents. We are investigating and will provide updates as we learn more.
investigatingTue, Apr 14, 2026, 12:12 PM
We are actively investigating reports of a partial service disruption affecting Rovo, specifically for customers using automation rules that invoke Rovo agents. Some customers may find that these automations are not completing as expected. We'll share updates here as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
c3b47d19-6d28-443f-84de-345fdfb5c5c4
External ID
brrnrqg73r0s
🕐 Started
Tue, Apr 14, 2026, 12:12 PM
🔄 Last Updated
Tue, Apr 14, 2026, 04:15 PM
✓ Resolved
Tue, Apr 14, 2026, 04:15 PM
CRITICAL
Impact Level
4h 2m
Total Duration
4
Status Updates
Affected Components
Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
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