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minor✓ Resolved
Degraded Web Application Performance
Status
resolved
Duration
38 minutes
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, May 13, 2026, 03:55 PM
This incident has been resolved.
monitoringWed, May 13, 2026, 03:36 PM
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
investigatingWed, May 13, 2026, 03:16 PM
We are investigating degraded performance in the Database Monitoring pages and APM service pages.
During this time, some customers may be experiencing:
- The DBM database list page failing to load or displaying zero databases
- 503 errors when attempting to access database instance views
- Inability to view or interact with Database Monitoring data in our US1 datacenter
- The APM service page failing to load
📊 TECHNICAL DETAILS
Internal ID
c3807d53-580b-4282-897f-420e08549993
External ID
j4v5lc1lvgf1
🕐 Started
Wed, May 13, 2026, 03:16 PM
🔄 Last Updated
Wed, May 13, 2026, 03:55 PM
✓ Resolved
Wed, May 13, 2026, 03:55 PM
MINOR
Impact Level
38 minutes
Total Duration
2
Status Updates
Affected Components
APMDatabase Monitoring
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