Redis Cloud - Temporary connectivity issues to Admin console

This incident has been resolved.

Status changed to resolved

Incident is Resolved

The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our Support Portal(https://support.redislabs.com/hc/en-us/requests/new). Thank you for your patience.

-We have identified the issues with connecting to the Redis Cloud admin console (cloud.redis.io) and are currently in the process of deploying corrective measures. We are actively working to restore full access as quickly as possible. -Your database’s connectivity is not affected, but you may be unable to access Redis Cloud Console. Additionally, the REST API and Terraform transactions may be affected. -Until this event is fully mitigated, please submit any support requests via support@redis.com.

-We are continuing to investigate issues with connecting to the Redis Cloud admin console (cloud.redis.io). -Your database’s connectivity is not affected, but you may be unable to access Redis Cloud Console.  Additionally, the REST API and Terraform transactions may be affected. -Until this event is fully mitigated, please submit any support requests via support@redis.com.

We’re currently investigating issues with connecting to Redis Cloud admin console (cloud.redis.io). We will provide an update shortly. Your database’s connectivity is not affected. Until this event is fully mitigated, please submit any support requests via support@redis.com. We appreciate your patience.

Provider updated incident impact

Status changed to investigating