← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from Twilio Phone Numbers to Smart Cambodia

Twilio•Mon, Jun 29, 2026, 12:13 PM
Status
resolved
Duration
3h 12m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 29, 2026, 03:25 PM
This incident has been resolved.
monitoringMon, Jun 29, 2026, 01:19 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Smart network subscribers in Cambodia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 29, 2026, 01:19 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 29, 2026, 12:18 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Smart network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jun 29, 2026, 12:13 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Smart network subscribers in Cambodia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c3437d5a-5475-458d-b1bf-4177c95e5b52
External ID
2c1dfjn3w5mk
🕐 Started
Mon, Jun 29, 2026, 12:13 PM
🔄 Last Updated
Mon, Jun 29, 2026, 03:25 PM
✓ Resolved
Mon, Jun 29, 2026, 03:25 PM
MINOR
Impact Level
3h 12m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed