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minor✓ Resolved
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany
Status
resolved
Duration
11h 10m
Updates
5
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Apr 17, 2026, 11:35 PM
This incident has been resolved.
monitoringFri, Apr 17, 2026, 07:23 PM
We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Apr 17, 2026, 05:22 PM
We have observed a recovery in SMS delivery To And From Twilio for a Subset of Longcode In Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Apr 17, 2026, 03:25 PM
Twilio customers continue to experience SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Apr 17, 2026, 01:25 PM
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Apr 17, 2026, 12:24 PM
Twilio customers may be experiencing SMS delivery delays To And From Twilio for a Subset of Longcode In Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
c2e8168e-4b42-4551-b6dd-d90486a97b0b
External ID
h64bf3slh2x8
🕐 Started
Fri, Apr 17, 2026, 12:24 PM
🔄 Last Updated
Fri, Apr 17, 2026, 11:35 PM
✓ Resolved
Fri, Apr 17, 2026, 11:35 PM
MINOR
Impact Level
11h 10m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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