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minor✓ Resolved

SMS Delivery Delays to Telekom in South Africa

Twilio•Wed, Mar 11, 2026, 02:36 PM
Status
resolved
Duration
8h 33m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Mar 11, 2026, 11:10 PM
This incident has been resolved.
monitoringWed, Mar 11, 2026, 09:10 PM
We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 11, 2026, 05:28 PM
We are still experiencing SMS delivery delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Mar 11, 2026, 03:29 PM
We continue to experience SMS Delivery Delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Mar 11, 2026, 02:36 PM
We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c299a206-04ad-4c88-9fd6-8ce3372c64f0
External ID
rv79fgw90k94
🕐 Started
Wed, Mar 11, 2026, 02:36 PM
🔄 Last Updated
Wed, Mar 11, 2026, 11:10 PM
✓ Resolved
Wed, Mar 11, 2026, 11:10 PM
MINOR
Impact Level
8h 33m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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