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major✓ Resolved

For Jira-software viewIssues and viewBoard are degraded

Jira•Mon, Jun 1, 2026, 07:40 AM
Status
resolved
Duration
5h 44m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 1, 2026, 01:25 PM
This incident has been resolved.
monitoringMon, Jun 1, 2026, 09:07 AM
We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.
identifiedMon, Jun 1, 2026, 08:06 AM
We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation. Our engineering team is actively working on a resolution. We will provide an update within the next hour.
investigatingMon, Jun 1, 2026, 07:40 AM
We are investigating cases of partial-outage for Jira-software in the EU Region. We will provide more details within the next hour.

📊 TECHNICAL DETAILS

Internal ID
c1db9cca-8e02-45e9-ae8e-35f7a9a4a9bc
External ID
4jrw66wzznqx
🕐 Started
Mon, Jun 1, 2026, 07:40 AM
🔄 Last Updated
Mon, Jun 1, 2026, 01:25 PM
✓ Resolved
Mon, Jun 1, 2026, 01:25 PM
MAJOR
Impact Level
5h 44m
Total Duration
3
Status Updates
Affected Components
Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
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