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minor✓ Resolved
Degraded Performance Affecting Notifications for Shopify and Shop App
Status
resolved
Duration
2h 48m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Mar 3, 2026, 10:50 PM
This incident has been resolved.
monitoringTue, Mar 3, 2026, 10:13 PM
This issue has been resolved and is being monitored.
identifiedTue, Mar 3, 2026, 09:46 PM
We've identified the problem impacting Shopify notifications and Shop App email logins, and we're working on a solution.
identifiedTue, Mar 3, 2026, 08:59 PM
We've identified the problem impacting Shopify notifications and Shop App email logins, and we're working on a solution.
identifiedTue, Mar 3, 2026, 08:30 PM
We've identified the problem impacting Shopify notifications and Shop App email logins, and we're working on a solution.
identifiedTue, Mar 3, 2026, 08:21 PM
We've identified the problem impacting Shopify notifications and Shop App email logins, and we're working on a solution.
investigatingTue, Mar 3, 2026, 08:17 PM
We are investigating and will keep you updated.
investigatingTue, Mar 3, 2026, 08:02 PM
We are investigating an issue regarding email and mobile app notifications and will keep you updated.
Emails sent to merchants, along with those from the Shop App to buyers, may currently be unavailable. This may affect logins via email. Additionally, Shopify mobile push notifications may not be delivered to merchants. Currently, emails from merchants to buyers and transactional push notifications from the Shop App continue to operate normally.
📊 TECHNICAL DETAILS
Internal ID
c17fc353-fbf2-4129-9d3c-a13297b721d7
External ID
ktjklvx65jd6
🕐 Started
Tue, Mar 3, 2026, 08:02 PM
🔄 Last Updated
Tue, Mar 3, 2026, 10:50 PM
✓ Resolved
Tue, Mar 3, 2026, 10:50 PM
MINOR
Impact Level
2h 48m
Total Duration
7
Status Updates
Affected Components
AdminAPI & Mobile
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