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minor✓ Resolved

Service Degradation Affecting Zoom Support Website

Zoom•Thu, May 28, 2026, 03:20 PM
Status
resolved
Duration
1h 39m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, May 28, 2026, 05:00 PM
This incident has been resolved.
monitoringThu, May 28, 2026, 04:15 PM
A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedThu, May 28, 2026, 04:02 PM
We have successfully identified the root cause of a service degradation affecting Zoom Support Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. Thank you for your patience.
investigatingThu, May 28, 2026, 03:20 PM
We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
c10ad6d9-05c7-43bf-9b6e-2f3a49f32900
External ID
bn0l1717v9pk
🕐 Started
Thu, May 28, 2026, 03:20 PM
🔄 Last Updated
Thu, May 28, 2026, 05:00 PM
✓ Resolved
Thu, May 28, 2026, 05:00 PM
MINOR
Impact Level
1h 39m
Total Duration
3
Status Updates
Affected Components
Knowledge BaseTicketing
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