Unexpected 503 Errors When Connecting to Twilio APIs

This incident has been resolved.

The unexpected 503 errors (less than 0.01% error rate) for customers using Twilio APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

We are still investigating an issue causing unexpected 503 errors (less than 0.01% error rate) at 19:30 UTC and again from 20:00 - 20:02 UTC for customers using Twilio APIs. Our engineers are investigating root cause and will provide another update in 2 hours or as soon as more information becomes available.

We are currently investigating an issue causing unexpected 503 errors (less than 0.01% error rate) at 19:30 UTC and again from 20:00 - 20:02 UTC for customers using Twilio APIs. Our engineers are investigating root cause and will provide another update in one hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue leading to 503 Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.