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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile

Twilio•Fri, Jun 12, 2026, 06:29 AM
Status
resolved
Duration
6h 50m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 12, 2026, 01:20 PM
This incident has been resolved.
monitoringFri, Jun 12, 2026, 11:35 AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 09:30 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 07:30 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 06:29 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c0a5edd4-a917-4c38-8766-c956170a3928
External ID
vn5jbxhrtssv
🕐 Started
Fri, Jun 12, 2026, 06:29 AM
🔄 Last Updated
Fri, Jun 12, 2026, 01:20 PM
✓ Resolved
Fri, Jun 12, 2026, 01:20 PM
MINOR
Impact Level
6h 50m
Total Duration
4
Status Updates
Affected Components
SMS, Latin America
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