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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

Twilio•Thu, Mar 5, 2026, 08:10 PM
Status
resolved
Duration
6h 35m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 6, 2026, 02:45 AM
This incident has been resolved.
monitoringFri, Mar 6, 2026, 01:16 AM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringThu, Mar 5, 2026, 11:16 PM
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 09:18 PM
We are continuing to experience SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 5, 2026, 08:10 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c09c03f0-125d-422b-becf-90e1d543a3c5
External ID
5jbv4cw9g47z
🕐 Started
Thu, Mar 5, 2026, 08:10 PM
🔄 Last Updated
Fri, Mar 6, 2026, 02:45 AM
✓ Resolved
Fri, Mar 6, 2026, 02:45 AM
MINOR
Impact Level
6h 35m
Total Duration
4
Status Updates
Affected Components
MMS Long Code, North America
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