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minor✓ Resolved

SMS Delivery Delays from Twilio to Brisanet Brazil

Twilio•Sat, Feb 21, 2026, 02:37 PM
Status
resolved
Duration
10h 52m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Feb 22, 2026, 01:30 AM
This incident has been resolved.
monitoringSat, Feb 21, 2026, 11:29 PM
We have observed recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and we will continue monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringSat, Feb 21, 2026, 09:29 PM
We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 21, 2026, 05:29 PM
We are still investigating the SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Feb 21, 2026, 03:33 PM
We are continuing to investigate SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Feb 21, 2026, 02:37 PM
We are experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c07bde40-fc6f-495b-8296-0e3aea9f54ff
External ID
t7bg3g1cy3dc
🕐 Started
Sat, Feb 21, 2026, 02:37 PM
🔄 Last Updated
Sun, Feb 22, 2026, 01:30 AM
✓ Resolved
Sun, Feb 22, 2026, 01:30 AM
MINOR
Impact Level
10h 52m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
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