Elevated Instant Payouts failures

This incident has been resolved.

From 05:00–14:00 UTC on November 1, 2026, Instant Payouts to cards experienced elevated failure rates due to issuer-bank maintenance affecting payment networks, primarily impacting the US and Canada. This issue is now resolved, and payment processing has returned to normal.

Instant Payouts to cards are experiencing elevated failure rates mainly in Canada and US. Since 05:00 UTC, a significant portion of these failures have been attributed to issuer-bank maintenance affecting payment networks. We are monitoring the situation and will provide updates as the maintenance window progresses.

We're currently investigating elevated failure rates affecting Instant Payouts to cards in some countries. As of November 1, 2026 at 05:00 UTC, we've identified that a significant portion of failures are due to issuer-bank maintenance affecting payment networks. We're monitoring the situation closely and will provide further updates as the maintenance window progresses.