← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy

Twilio•
Status
resolved
Duration
4h 26m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and SMS delivery between Twilio and affected networks in Brazil and Italy is operating normally.
monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Brazil and Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Brazil and Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Brazil and Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
c00d5cab-44db-45d3-979f-a3b9b3fdcd0e
External ID
npz93rbcf5x7
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
4h 26m
Total Duration
5
Status Updates
Affected Components
SMS, Latin AmericaSMS, Europe
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed