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major✓ Resolved
API and dashboard errors
Status
resolved
Duration
28 minutes
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jul 17, 2026, 05:10 PM
This incident has been resolved.
monitoringFri, Jul 17, 2026, 04:59 PM
We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.
identifiedFri, Jul 17, 2026, 04:49 PM
We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.
investigatingFri, Jul 17, 2026, 04:41 PM
We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.
📊 TECHNICAL DETAILS
Internal ID
c0059436-4348-4f4b-adcc-ca239f90272f
External ID
01KXRF99MW8ZCZ29X07C73PZTJ
🕐 Started
Fri, Jul 17, 2026, 04:41 PM
🔄 Last Updated
Fri, Jul 17, 2026, 05:10 PM
✓ Resolved
Fri, Jul 17, 2026, 05:10 PM
MAJOR
Impact Level
28 minutes
Total Duration
3
Status Updates
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