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minor✓ Resolved

SMS Delivery Delays and Failures to Viettel in Vietnam

Twilio•Sun, Mar 22, 2026, 07:29 AM
Status
resolved
Duration
5h 26m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Mar 22, 2026, 12:55 PM
This incident has been resolved.
investigatingSun, Mar 22, 2026, 10:31 AM
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSun, Mar 22, 2026, 08:30 AM
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
investigatingSun, Mar 22, 2026, 07:29 AM
We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
bfb8de5a-ed82-45ad-ab85-c8b5322ce0cb
External ID
70nkxbjtywvf
🕐 Started
Sun, Mar 22, 2026, 07:29 AM
🔄 Last Updated
Sun, Mar 22, 2026, 12:55 PM
✓ Resolved
Sun, Mar 22, 2026, 12:55 PM
MINOR
Impact Level
5h 26m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
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