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minor✓ Resolved
Payments Disruption
Status
resolved
Duration
1d 8h
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jul 24, 2026, 01:40 AM
This incident has been resolved.
investigatingWed, Jul 22, 2026, 04:57 PM
We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions).
As a workaround, sellers can advise buyers to try another card, tap or dip a physical card, or use a mobile wallet.
Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.
📊 TECHNICAL DETAILS
Internal ID
bf2523ca-3f60-47ea-9a58-0771c6673baa
External ID
01KY5C5Y32PKVP2XGQQ29CB407
🕐 Started
Wed, Jul 22, 2026, 04:57 PM
🔄 Last Updated
Fri, Jul 24, 2026, 01:40 AM
✓ Resolved
Fri, Jul 24, 2026, 01:40 AM
MINOR
Impact Level
1d 8h
Total Duration
1
Status Updates
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