← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from Twilio to MTN Nigeria

Twilio•Sat, Jun 27, 2026, 10:03 PM
Status
resolved
Duration
11h 7m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Jun 28, 2026, 09:10 AM
This incident has been resolved.
monitoringSun, Jun 28, 2026, 07:11 AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 06:17 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 02:12 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 12:06 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jun 27, 2026, 11:00 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jun 27, 2026, 10:03 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
bf24355c-35b2-4472-8280-f538d111c6f0
External ID
y0mc54103j41
🕐 Started
Sat, Jun 27, 2026, 10:03 PM
🔄 Last Updated
Sun, Jun 28, 2026, 09:10 AM
✓ Resolved
Sun, Jun 28, 2026, 09:10 AM
MINOR
Impact Level
11h 7m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed