← Back to Twilio History
minor✓ Resolved
SMS Delivery Delays from Twilio Phone Numbers to Telkomsel Indonesia
Status
resolved
Duration
10h 39m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Jul 4, 2026, 02:40 PM
This incident has been resolved.
monitoringSat, Jul 4, 2026, 12:52 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telkomsel network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jul 4, 2026, 04:40 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telkomsel network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jul 4, 2026, 04:00 AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telkomsel network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
be7ace3e-a3f6-4ef8-b0ce-177ed990ace8
External ID
d5pxz90sy3rx
🕐 Started
Sat, Jul 4, 2026, 04:00 AM
🔄 Last Updated
Sat, Jul 4, 2026, 02:40 PM
✓ Resolved
Sat, Jul 4, 2026, 02:40 PM
MINOR
Impact Level
10h 39m
Total Duration
3
Status Updates
Affected Components
SMS, APAC
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed