minormonitoring

SMS Delivery Receipt Delays from Twilio to MTN Swaziland

Twilio•Tue, Sep 15, 2026, 12:31 AM

Status

monitoring

Duration

Ongoing

Updates

Coverage

0 articles

INCIDENT TIMELINE

monitoringTue, Sep 15, 2026, 01:56 AM

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Swaziland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedTue, Sep 15, 2026, 12:46 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingTue, Sep 15, 2026, 12:31 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

bda04e01-9322-4950-a7e8-e9a1adeb94bb

External ID

txg4hmrqdxh0

🕐 Started

Tue, Sep 15, 2026, 12:31 AM

🔄 Last Updated

Tue, Sep 15, 2026, 01:56 AM

MINOR

Impact Level

Ongoing

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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