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minor✓ Resolved

SMS Delivery Receipt Delays from Twilio to MTN Swaziland

Twilio•
Status
resolved
Duration
4h 12m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Swaziland are operating normally.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Swaziland and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Swaziland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Swaziland. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
bda04e01-9322-4950-a7e8-e9a1adeb94bb
External ID
txg4hmrqdxh0
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
4h 12m
Total Duration
5
Status Updates
Affected Components
SMS, Middle East & Africa
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