major✓ Resolved

Elevated errors affecting ChatGPT

OpenAI•2026-07-19 14:49 UTC

Status

resolved

Duration

2h 15m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-07-19 17:05 UTC

This incident has been resolved.

monitoring2026-07-19 16:55 UTC

Service has been restored and we are continuing to monitor.

monitoring2026-07-19 15:04 UTC

We have applied the mitigation and are monitoring the recovery.

identified2026-07-19 15:01 UTC

We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.

investigating2026-07-19 14:49 UTC

Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

📊 TECHNICAL DETAILS

Internal ID

bd746e0c-9581-4969-87c8-00154f181410

External ID

01KXXDNEAKEPRGFM661SBJJAM6

🕐 Started

2026-07-19 14:49 UTC

🔄 Last Updated

2026-07-19 17:05 UTC

✓ Resolved

2026-07-19 17:05 UTC

MAJOR

Impact Level

2h 15m

Total Duration

Status Updates

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