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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Multiple Networks in Peru

Twilio•Sat, Jul 11, 2026, 02:12 PM
Status
resolved
Duration
2h 23m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Jul 11, 2026, 04:35 PM
This incident has been resolved.
monitoringSat, Jul 11, 2026, 03:11 PM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jul 11, 2026, 03:10 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jul 11, 2026, 02:12 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
bcad5a7d-0b29-45dc-93e6-077caad93851
External ID
q77ksts4pm5v
🕐 Started
Sat, Jul 11, 2026, 02:12 PM
🔄 Last Updated
Sat, Jul 11, 2026, 04:35 PM
✓ Resolved
Sat, Jul 11, 2026, 04:35 PM
MINOR
Impact Level
2h 23m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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