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minor✓ Resolved
PagerDuty Analytics Dashboard not updating correctly (EU)
Status
resolved
Duration
3h 20m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Summary
Beginning on August 5, 2026 at 15:00 UTC until August 7, 2026 at 11:15 UTC, customers in the EU service region saw stale data in the PagerDuty Analytics dashboard. Incidents, users, services, and related metadata created during this time were not reflected in...
resolved
We have resolved an incident where all PagerDuty customers in the EU service region experienced issues with the PagerDuty Analytics dashboard.
The Analytics Dashboard is now up to date. Event ingestion and incident notification delivery were not affected.
The...
investigating
We are continuing to monitor improvement for an issue where all PagerDuty customers in the EU Service Region experienced issues with the PagerDuty Analytics dashboard. Impacted customers see that the Analytics Dashboard has not updated in 2 days.
We have deployed a fix, and we...
investigating
We are continuing to investigate an issue where some PagerDuty customers in the EU Service Region are experiencing issues with the PagerDuty Analytics dashboard. Impacted customers may see that the Analytics Dashboard has not updated in 2 days.
We have investigated internally, and...
investigating
We are continuing to investigate an where some PagerDuty customers in the EU Service Region is experiencing issues with the PagerDuty Analytics dashboard. Impacted customers may see that the Analytics Dashboard has not updated in 48 hours
Event ingestion and incident notification...
investigating
We are investigating an incident where some PagerDuty customers in the EU Service Region is experiencing issues with the PagerDuty Analytics dashboard. Impacted customers may see the Analytics Dashboard has not updated in 48 hours
Event ingestion and incident notification delivery...
📊 TECHNICAL DETAILS
Internal ID
bcacd475-6e84-4138-8572-b81279bb8223
External ID
PU7Q1XZ
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
3h 20m
Total Duration
6
Status Updates
Affected Components
Analytics (EU)
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