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minor✓ Resolved

SMS Delivery Report Delays to 1&1 Network in Germany

Twilio•Fri, Feb 20, 2026, 12:36 AM
Status
resolved
Duration
4h 13m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Feb 20, 2026, 04:50 AM
This incident has been resolved.
monitoringFri, Feb 20, 2026, 03:23 AM
We are observing successful SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Feb 20, 2026, 01:36 AM
Twilio customers may be experiencing SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery report may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Feb 20, 2026, 12:36 AM
Twilio customers may be experiencing SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery report may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
bc824eaa-6a86-495b-8ad8-05fd136ce739
External ID
hf9sftsvg5fs
🕐 Started
Fri, Feb 20, 2026, 12:36 AM
🔄 Last Updated
Fri, Feb 20, 2026, 04:50 AM
✓ Resolved
Fri, Feb 20, 2026, 04:50 AM
MINOR
Impact Level
4h 13m
Total Duration
3
Status Updates
Affected Components
SMS, Europe
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